Most ministries never find out. CMinLink listens to the need — by chat or voice, in English or Spanish — matches it to your community’s services, then does what a list never could: follows up and records the outcome. Every referral, closed with an answer.
Housing Assistance · 9:14 AM
Volunteer, benevolence team · 9:16 AM
Consent recorded · 9:20 AM
Day 6 · via text
Loop closed in 6 days · recorded for your reports
A family, connected to housing help
Purpose-built for church benevolence and community ministry teams — not adapted from enterprise case management.
Type or speak what someone needs — “eviction notice and two kids” — and CMinLink matches services from your own verified directory. Volunteers are helpful on day one, no training binder required.
Every referral gets an owner, a follow-up date, and a recorded outcome — created, assigned, contacted, closed. The wondering is over.
A morning digest tells your team who’s due for a check-in — and, with consent, a gentle text asks the person you helped: “Did you connect?” One reply records the answer.
The assistant converses in Spanish and dozens of other languages, by text or voice — and the app itself runs in Spanish for your volunteers.
Anonymous sessions for walk-ins, consent recorded before any text is sent, and retention rules the software itself enforces. Written down, and kept.
Connection rates, days-to-outcome, and your community’s unmet needs — printable for deacons, elders, denominational reports, and grant applications.
CMinLink recommends only from the directory your team builds and maintains: the organizations you actually work with, described by the people who’ve called the number and shaken the hand.
No translator on hand? No problem. Someone can describe what they need in Spanish — or dozens of other languages — and CMinLink answers in that same language, with real, local services.
Whether someone walks through your door, calls, or messages at midnight — nothing falls through, and nothing is forgotten.
Chat or voice, in English, Spanish, or their own language. A person describes the need in their own words.
CMinLink matches the need against your community’s verified directory — hours, eligibility, and location included.
Your team reviews, then shares details by print, text, or email — with consent recorded when it’s a text.
Reminders reach your volunteers; a gentle check-in text reaches the person helped. Nobody has to remember.
The outcome is recorded. Your reports show what worked, what didn’t, and where your community’s gaps are.
Then it begins again — and every closed loop makes the next match smarter.
CMinLink is new, and hands-on onboarding doesn’t scale past a handful of churches at a time. The first ten partners get a price and a level of attention later customers won’t — because what we learn together is what makes this work for the hundreds of churches after you.
Lead an association, presbytery, or church network? Ask about cohort partnerships — shared regional directories and community-needs reporting across your member churches.
per month · locked for 12 months · first ten churches only
CMinLink is a program of Bridgeway Community Initiatives, Inc., a North Carolina nonprofit — built by people who have staffed the benevolence desk, taught the Sunday School class, and watched referrals disappear into hope. We built the tool we needed.
Never a replacement for it. The assistant listens and matches; your people decide, serve, and follow up. Human judgment stays in charge.
Emergency language is detected before any AI responds. People in danger are pointed to 911 and 988 immediately — every time, no exceptions, and no setting can turn it off.
Congregations that can’t afford software can apply for a Bridgeway-subsidized deployment. Ask us how.
Twenty minutes, your real scenarios, no slides. Bring the hardest “where do I even send them?” case your team has faced.
Prefer email? Write to us directly — a person answers, not a funnel.